Dave's Computer Tips is your FREE how-to, tips, tricks, and news source for computers, mobile devices, and technology!

Windows Explorer Crashes when Right Click is used to open a file, shortcut or program | Forum

Please consider registering
guest

Log In Register

Register | Lost password?
Advanced Search

— Forum Scope —

  

— Match —

   

— Forum Options —

   

Wildcard usage:
*  matches any number of characters    %  matches exactly one character

Minimum search word length is 4 characters - maximum search word length is 84 characters

Topic RSS
Windows Explorer Crashes when Right Click is used to open a file, shortcut or program
June 2, 2012
9:59 pm
DaylilyDawn

Forum Posts: 4
Member Since:
June 2, 2012
Offline
1
RoboForm: Learn more...

My laptop is a HP G60-447CL Running Vista Home Premium. I have a problem with Windows Explorer crashing every time I want to open a file, shortcut or program with a right click of the mouse. I use a USB mouse but the problem happens whether the mouse is used or the touch pad is used. Any ideas why? All anti virus , anti spy ware, anti malware programs are updated with latest updates and All Windows Updates are updated . If it can't be corrected I guess it will be time to restore it back to as new function.Cry

June 2, 2012
10:13 pm
Jim Hillier

Forum Posts: 2225
Member Since:
August 9, 2011
Offline

Hey DD – These Windows Explorer issues can generally be put down to shell extensions installed by third party programs. Here is an article on "How To: diagnose and [possibly] fix Windows Explorer crashes".

 

HTH… Jim

DCT-2-314x40.jpg faceb.jpg twit.jpg
June 2, 2012
11:13 pm
DaylilyDawn

Forum Posts: 4
Member Since:
June 2, 2012
Offline
3

Hi Jim,

Thank you for the link to the article. I made a PDF file of it so I can try the tips when my grandson is in school Monday. Anything that I need to concentrate on, I  need quiet and no one to aggravate me. I recently had a problem with Avast on the laptop getting corrupted and couldn't un-install it until I re-installed it. So I think that might play a part in it.

June 2, 2012
11:29 pm
Jim Hillier

Forum Posts: 2225
Member Since:
August 9, 2011
Offline
4

Hey Dawn – Strangely, I had a similar issue with Avast (free) not so long back. Best method for uninstalling Avast completely is to use the special uninstall tool provided by the developers: Avast Uninstall Utility

BTW: Meant to say -  if you have any problems following the guide or using ShellExView just give us a holler. Smile

Cheers… Jim

DCT-2-314x40.jpg faceb.jpg twit.jpg
Forum Timezone: America/Indiana/Indianapolis

Most Users Ever Online: 188

Currently Online:
16 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Chad Johnson: 879

Mindblower: 398

Flying Dutchman: 295

grr: 223

carbonterry2: 206

Member Stats:

Guest Posters: 8

Members: 1196

Moderators: 2

Admins: 4

Forum Stats:

Groups: 8

Forums: 25

Topics: 1316

Posts: 10517

Newest Members: Rizzo, NinaBabbitt, egkok, Chpietersen81, kburra

Moderators: Carol Bratt (66), Judy Novotny (2)

Administrators: Jim Hillier (2225), Richard Pedersen (4), David Hartsock (1031), Marc Thomas (66)